What We Collect and Why We Use It
We collect your name, contact details, and account credentials when you register. When you make a deposit or withdrawal via bKash, Nagad, or Rocket, we log the transaction reference and wallet number to reconcile payments and prevent fraud. We do not store your full mobile banking
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PIN — that stays with your wallet provider. Device data such as your browser type and IP address helps us detect suspicious login attempts and keep your account safe. We may also collect usage data — which sections of the platform you visit — to improve
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how the service works on mobile. This data is never sold to third parties. We share it only with payment processors and identity verification services strictly necessary to run your account. Retention periods depend on regulatory requirements in your jurisdiction. Where local law or your eligible
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region requires us to hold records for a set period, we follow that. You may request deletion of non-essential data at any time by contacting our support team. All data transfers use SSL encryption. Access to and use of this platform depends on your local law
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and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.